NON-REFUNDABLE - (ALL OUR FEES ARE NONREFUNDABLE)

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This agreement shall be governed by the laws of the State of Texas, and venue shall lie exclusively in Texas.

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Being a responsible dog rescue requires careful planning, a huge time commitment, and major financial investments. Non-refundable deposits and adoption fees support rescues with all of these things. If you adopt a dog or cat from us and notify us at anytime to surrender that animal back, you are forfeiting all fees paid to the rescue. It is of the utmost importance to rescues that they place their animals with new adopters who are ready for the lifelong commitment of getting that animal. Finding, selecting, and preparing these new adopters takes a large amount of a rescue’s time and energy.

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*NON-REFUNDABLE TRANSPORT -  All adopters must provide rescue with an update of dog / cat when immediately picked up off the transport van. If the animal is sick, or injured in anyway, we can try to discuss with the TRANSPORT about a partial refund, or full refund (on their end). **YOU MUST NOTIFY US IMMEIDATELY** FAILURE TO UPDATE US OF THE CONDITION OF OUR PET RESULTS IN AUTOMATIC FORFIET OF POTENTIAL REFUND OF FEES**

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Why are non-refundable deposits and adoption fees important?

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Non-refundable deposits also serve as a screening tool for rescues to use when evaluating potential adopters. Payment of a non-refundable deposit indicates to a rescue that a potential adopter is serious and not just “window-shopping,” putting their names down on a waitlist or multiple waitlists without any intention of actually getting a pet. Adopters who are willing to pay non-refundable deposits are typically adopters who believe they have found the right rescue for them and are committed to following through with purchasing a new pet. This means that non-refundable deposits protect rescues from a situation where an adopter backs out for whatever reason and a rescue must then dedicate unexpected time and energy finding new homes, while also caring for the remaining animals in their care.

It is essential that rescues are able to give all newly received animals their full attention, making this a difficult time to review puppy / kitty applications, interview potential animal adopters, and select suitable homes for our animals. We prefer to have all of our animals committed to prior to or soon after the animals arrival to have enough needed communication between us and the adopter prior to transport and so accept non-refundable deposits and full fees in advance to ensure this.

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Advanced non-refundable deposits also give new adopters sufficient time to prepare for the commitment of getting a dog or cat Not only does this give new adopted time to become educated and informed, but also to make critical preparations for the arrival of a new pet, such as finding a local veterinarian and purchasing essentials for the new pet. This preparation time is enormously valuable in helping to ensure a smooth transition for the pup to his or her new home and in setting a new puppy owner and pet up for success.

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PET CARE PRIOR TO TRANSPORT – During their time in the INTERSTATE program, the pet will receive all appropriate vaccinations, vetting, parasite treatment/prevention and care appropriate to its age and condition. INTERSTATE is a foster-based program and litters are placed with a foster where they receive rehab, vetting, and socialization in a family setting until the time of transport. INTERSTATE believes that the spay/neuter of a puppy at too young of an age can be detrimental to its health and development long term. Therefore, only pets over 6 months of age will be spayed/neutered prior to transport, unless noted. (Depending on their breed / health throughout rehab and preparing for their new homes!)

TRANSPORTATION OF ADOPTED PET

Health Certification & Transport Requirements

ADOPTER understands and acknowledges that prior to transport, the adopted pet will undergo a veterinary examination by a licensed veterinarian and must receive a valid Certificate of Veterinary Inspection (Health Certificate) confirming that the pet meets the applicable health requirements for travel.

Once the pet has been released to and accepted into the care of the designated third-party transport company, whether traveling by ground or air, responsibility for the pet's supervision, handling, and care during transportation transfers to the transport provider, and the adopter.

INTERSTATE K9  shall not be held responsible for injuries, illnesses, delays, accidents, or other incidents occurring while the pet is in the custody and control of the third-party transporter.

Transport Arrangements & Pickup Locations

INTERSTATE K9  works with independent pet transportation companies that utilize designated, approved pickup locations throughout the states they service.

Once an adoption has been finalized, INTERSTATE K9  will coordinate transportation arrangements on behalf of the ADOPTER.

ADOPTER understands and agrees to the following:

1. Transport Scheduling: Transportation routes and pickup locations are determined by the independent transport company based on the geographic locations of all animals and adopters scheduled for that particular trip. Routes are coordinated to accommodate multiple deliveries and are not individually customized for each adopter.

2. Pickup Locations: Pickup locations are assigned by the transport company and may require the ADOPTER to travel to a designated meeting location. INTERSTATE K9 TX cannot guarantee a specific pickup location, date, or arrival time.

3. Communication & Updates: Once the transport company finalizes its route and schedule, INTERSTATE K9 TX will notify the ADOPTER of the designated pickup location and estimated arrival time. INTERSTATE K9 TX will continue communicating available transportation updates throughout the process.

4. Transportation Delays or Changes: ADOPTER acknowledges that transportation schedules, routes, and arrival times are subject to change due to weather, traffic, mechanical issues, animal welfare considerations, or other unforeseen circumstances outside the control of INTERSTATE K9 TX.

5. Alternative Transportation: ADOPTER may request to arrange transportation through a company of their own choosing. However, INTERSTATE K9 TX reserves the right to review, approve, or deny any proposed transportation provider based on safety, animal welfare, licensing, regulatory compliance, or other reasonable concerns. No pet will be released to an alternative transporter without prior approval from INTERSTATE K9 TX.

Acknowledgment

By signing this Agreement, ADOPTER acknowledges that transportation is provided by an independent third party, that pickup locations and schedules are determined by the transport provider, and that INTERSTATE K9 TX serves as the coordinator of transportation arrangements rather than the transportation provider itself.

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