Nonrefundable
Transport & FAQ
NON-REFUNDABLE - (ALL OUR FEES ARE NONREFUNDABLE)
Being a responsible dog rescue requires careful planning, a huge time commitment, and major financial investments. Non-refundable deposits and adoption fees support rescues with all of these things. If you adopt a dog or cat from us and notify us at anytime to surrender that animal back, you are forfeiting all fees paid to the rescue. It is of the utmost importance to rescues that they place their animals with new adopters who are ready for the lifelong commitment of getting that animal. Finding, selecting, and preparing these new adopters takes a large amount of a rescue’s time and energy.
*NON-REFUNDABLE TRANSPORT - All adopters must provide rescue with an update of dog / cat when immediately picked up off the transport van. If the animal is sick, or injured in anyway, we can try to discuss with the TRANSPORT about a partial refund, or full refund (on their end). **YOU MUST NOTIFY US IMMEIDATELY** FAILURE TO UPDATE US OF THE CONDITION OF OUR PET RESULTS IN AUTOMATIC FORFIET OF POTENTIAL REFUND OF FEES**
Why are non-refundable deposits and adoption fees important?
Non-refundable deposits also serve as a screening tool for rescues to use when evaluating potential adopters. Payment of a non-refundable deposit indicates to a rescue that a potential adopter is serious and not just “window-shopping,” putting their names down on a waitlist or multiple waitlists without any intention of actually getting a pet. Adopters who are willing to pay non-refundable deposits are typically adopters who believe they have found the right rescue for them and are committed to following through with purchasing a new pet. This means that non-refundable deposits protect rescues from a situation where an adopter backs out for whatever reason and a rescue must then dedicate unexpected time and energy finding new homes, while also caring for the remaining animals in their care.
It is essential that rescues are able to give all newly received animals their full attention, making this a difficult time to review puppy / kitty applications, interview potential animal adopters, and select suitable homes for our animals. We prefer to have all of our animals committed to prior to or soon after the animals arrival to have enough needed communication between us and the adopter prior to transport and so accept non-refundable deposits and full fees in advance to ensure this.
Advanced non-refundable deposits also give new adopters sufficient time to prepare for the commitment of getting a dog or cat Not only does this give new adopted time to become educated and informed, but also to make critical preparations for the arrival of a new pet, such as finding a local veterinarian and purchasing essentials for the new pet. This preparation time is enormously valuable in helping to ensure a smooth transition for the pup to his or her new home and in setting a new puppy owner and pet up for success.
PET CARE PRIOR TO TRANSPORT – During their time in the INTERSTATE program, the pet will receive all appropriate vaccinations, vetting, parasite treatment/prevention and care appropriate to its age and condition. INTERSTATE is a foster-based program and litters are placed with a foster where they receive rehab, vetting, and socialization in a family setting until the time of transport. INTERSTATE believes that the spay/neuter of a puppy at too young of an age can be detrimental to its health and development long term. Therefore, only pets over 6 months of age will be spayed/neutered prior to transport, unless noted. (Depending on their breed / health throughout rehab and preparing for their new homes!)
TRANSPORTING OF PET – ADOPTER understands that the pet will be released to the transport company only after receiving a health certificate issued following an examination by a licensed Veterinarian assuring the health of the pet. Once the pet boards the transport (airplane, vehicle), INTERSTATE is no longer liable as the pet is now in the care of the third party.
Our transports we hire meet at legal locations throughout approved states. Once adopted, we will handle logistics of transport. We give the transport companies our locations of our adopters and they average out the locations for drops based of all those who hired them and where they are located. Once the route is set, the transport lets us know, then we let the adopter know and keep them updated every step of the way. You are also free to choose your own transport, but we do have the right to deny.
